Customer Needs
The client, specialized in the outfitting of vehicles for urban hygiene, required optimization of internal production, with a specific focus on managing electrical components. The main challenges identified were:
- A high number of items to be handled for vehicle assembly
- Management of packaging and production lists, which required a significant effort from the warehouse
- Optimization of goods receipt, placement, and picking operations to reduce production time and improve internal logistics
Case Analysis
To fully understand the client’s needs, Cosmic physically followed the entire material management cycle, from dispatch from its warehouses to use in production:
- Material Reception and Inspection – Verification of incoming materials, labeling, entry into the management system, and placement on shelves
- Simulation of an Order – Picking the required items for a single vehicle
- Workflow Optimization – After observing the picking and placement process in production, Cosmic identified the opportunity to group components into “kits” to facilitate operators’ work
Proposed Solution – Customized Kitting Service
Cosmic developed an innovative solution based on the creation of pre-packaged electrical kits, optimized for the client's production needs:
- Standardized List – The client provided a list with the required quantities of Cosmic items for a single vehicle.
Division into bags A (components used at the beginning of assembly), B (components for the intermediate phase), and C (components for the final assembly phase)
- Creation of the "Piaggio Porter Electrical Kit"
- Introduced as a dedicated sales item in the client’s management system
- A single box containing all necessary components, divided into bags A, B, and C
- Optimization of internal logistics by treating the kit as a single item for warehouse and picking purposes
