Customer Needs
The customer, specializing in public transport vehicle outfitting, required a solution to integrate customized systems and components into standard vehicles. Each setup had to meet the specific needs of municipalities, agencies, and fleets, enhancing and optimizing the service offered.
Additionally, given the nature of public transport, the customer was required to comply with additional regulations beyond standard automotive requirements, such as the exclusive use of R118-certified electrical cables for any vehicle integration.
Case Analysis
The analysis identified two major challenges:
- Availability Issues: the customer struggled to find R118-compliant cables on the market
- Customized Supply Management: there was a need for color-coded or pre-labeled cables according to OEM specifications to facilitate integration into the production process
Proposed Solution
Cosmic developed a dual solution to effectively address the customer's needs:
- Supply of R118 cables in small-size reels
- Ability to order in small quantities (as little as 100 meters) for greater flexibility
- Availability of a wide range of colors for easier identification and installation
- Custom printing options on cables with customer-defined markings - Supply of pre-assembled semi-finished products
- Production of ready-to-use cable harnesses based on customized technical specifications provided by the customer
- Customization in terms of color, length, printing, labeling, bundling, and crimping
- Use of industrial cable processing machinery for one-shot manufacturing with low-volume batches, ensuring high precision and quality
Results and Benefits
With the implemented solution, the customer achieved key advantages:
- Immediate availability of R118-compliant cables, eliminating sourcing difficulties
- Reduced procurement times, optimizing the production process
- Increased efficiency in vehicle assembly, thanks to the supply of customized semi-finished products
Customer Feedback
The customer expressed great satisfaction with Cosmic’s flexibility and ability to provide tailor-made solutions. They particularly appreciated the option to receive both customized cable reels and ready-to-use semi-finished products, which optimized the production workflow and ensured compliance with required standards.
